SOP PhaZZer® Privacy Policy


Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are uploading information to any PhaZZer® website, downloading our software or documents, or are merely visiting our Websites.

However, please note that we are not responsible for any use of your personal information you provide to third-party applications or websites that may be accessed via the Products or Websites. We recommend that you review the privacy policy of any third-party applications or websites that you use.


When you use our Products or Websites, you may be asked for personal identifiable information such as your name, address, date of birth, email address, telephone number, etc.

By giving us such information, you will need to consent to possible usage in the manner described in this policy.

You may withdraw your consent at any time by emailing us at We will return or destroy your personal information within five days of receipt of your consent to withdrawal.

Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.


PhaZZer® Enforcer, PhaZZer Ammo and PhaZZer DVR products record performance data, including performance statistics, bug fixes and other similar data (“Performance Data”) uploaded to our Websites or acquired through our Products. PhaZZer® Enforcer, PhaZZer Ammo and PhaZZer DVR products may use such Performance Data in any way, including, but not limited to, using, editing, altering, reproducing, publishing and/or distributing the Performance Data for any purpose, commercial or otherwise, provided that such Performance Data is stripped of all personally identifiable information.


We use personal information to allow us to process your service requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our Websites, personalize your use of our Products, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please e-mail  or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.


We may provide information about you to our employees and agents in order to manage the accounts, products and services provided to you by PhaZZer®.

We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions,  terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current U.S. law.


Cookies are small data files that a website you visit may save on your computer or mobile device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, or in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened, and the links were viewed.

Third-party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or mobile device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder the correct operation of our Websites and your use of our Websites, as well as other websites and interactive services.


All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology on our back-end systems that store customer account information as well as to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software breaches that may occur beyond our control.

If you have any further concerns about security or your privacy when using our Websites, please email our Customer Service team at


Changes in this policy will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy.

Volunteer Warnings, Liability Release and Agreement Not to Sue

Any person that volunteers to experience a PHAZZER® device electrical discharge (“PHAZZER® Exposure”) must read and sign this form prior to any Exposure.



PHAZZER® devices are designed to significantly reduce the likelihood of serious injuries or death. When used as directed, they have been found to be a safer and more effective alternative to other traditional use of force tools and techniques. Any use of force, however, carries with it risks of injury or even death. To minimize these risks, read and understand all warnings before experiencing a PHAZZER® Exposure.


  1. Like a Firearm, always assume that a PHAZZER® device is loaded.
  2. Keep your hands and other body parts away from the front of the PHAZZER® cartridge.
  3. The PHAZZER® device can cause temporary discomfort, pain, stress, and panic which may be injurious to some people.
  4. The PHAZZER® device will cause strong muscle contractions that may cause physical exertion or athletic type injuries to some people. These muscle contractions can result in strain-type injuries such as hernias, ruptures, or other injuries to soft tissue, organs, muscles, tendons, ligaments, nerves, joints, and stress/compression fractures to bones, including vertebrae. People with preexisting injuries or conditions such as osteoporosis, osteopenia, spinal injuries, diverticulitis, or previous muscle, disc, ligament, or tendon damage may be more susceptible to these types of injuries.
  5. Due to these strong muscle contractions, it can render a subject temporarily unable to control his or her movements and secondary injuries may occur. Under certain circumstances, this loss of control can elevate the risk(s) of serious injury or death. These circumstances may include, but are not limited to, use of the PHAZZER® device on a person who is physically infirm or pregnant, or a person on an elevated or unstable platform, operating a vehicle or machinery, running, or in water where the inability to move may result in drowning. These will be reviewed more in-depth during class.
  6. The stress and exertion of extensive repeated, prolonged, or continuous application(s) of the PHAZZER® device may contribute to cumulative exhaustion, stress, and associated medical risk(s). Severe exhaustion and/or over-exertion from physical struggle, drug intoxication, use of restraint devices, etc., may result in serious injury or death. The PHAZZER® device causes strong muscle contractions, usually rendering a subject temporarily unable to control his or her movements. Under certain circumstances, these contractions may impair a subject’s ability to breathe. If a person’s system is already compromised by over-exertion, drug intoxication, stress, pre-existing medical or psychological condition(s), etc., any physical exertion, including the use of a PHAZZER® device, may have an additive effect in contributing to cumulative exhaustion, stress, cardiovascular conditions, and associated medical risk(s).
  7. Avoid touching the probes and wires and the areas between the probes during PHAZZER® electrical discharge.
  8. Avoid intentionally aiming a PHAZZER® device at the head, face, or other sensitive areas. The preferred target area is the subject’s torso (center mass, below the heart), legs or back.


  1. PHAZZER® probes can cause significant injury if deployed into sensitive areas of the body such as the eyes, throat, or genitals.
  2. If a PHAZZER® probe becomes embedded in an eye, it could result in permanent loss of vision.
  3. Repetitive stimuli such as flashing lights or electrical stimuli can induce seizures in some individuals. This risk is heightened if electrical stimuli or current passes through the head region.
  1. In most areas of the body, wounds caused by PHAZZER® probes will be minor. PHAZZER® probes have small barbs at the end. This will be covered in detail during the training session.
  2. Use of a PHAZZER® device in stun mode can cause burn marks, friction abrasions, and/or scarring that may be permanent depending on individual susceptibilities or circumstances surrounding PHAZZER® device use and exposure.
  3. PHAZZER® devices can ignite gasoline, other flammables, or explosive vapors (e.g., gases found in sewer lines). Some self-defense sprays use flammable carriers such as alcohol and could be dangerous to use in immediate conjunction with PHAZZER® devices.
  4. The PHAZZER® device is a sophisticated electronic system. Only PHAZZER® approved components and proper accessories may be used with the PHAZZER® device in order to ensure proper function and effects. Use of anything other than recommended batteries, PHAZZER® Cartridges, or other PHAZZER® recommended accessories (excluding holsters) may cause malfunctions, will void the warranty, and may put the user and/or others at risk of serious injury or even death.
  5. Dropping a PHAZZER® device may damage the unit. If a weapon has been dropped or damaged, or if a weapon has been exposed to significant moisture, do not attempt to place the safety switch in the UP (FIRE) position until you have contacted PHAZZER® customer service representative.
  6. The PHAZZER® device incorporates a laser aiming aid. Laser beams can cause eye damage. Avoid direct eye exposure.
  7. All persons experiencing a PHAZZER® Exposure shall be supported by two spotters so they don’t fall. Each spotter should hold an upper arm under the armpit, so that the person can be safely supported and lowered to the ground after being hit without twisting or putting undue stress on the arm or shoulder. If probes are fired in lieu of attaching spent wires or alligator clips, then eye protection is required for both the spotters and the student being exposed. Provided that no probes are attached to the person’s arms, there should be no electrical pulses flowing into the spotters and they can safely support the person being shot without any negative impact.
  8. Because of parental/guardian consent issues, no minor shall be voluntarily exposed to a PHAZZER® device.




In consideration of receiving a PHAZZER® Exposure, I acknowledge and agree as follows:

  1. I understand that a PHAZZER® Exposure results in strong muscle contractions, physical exertion and stress and involves the risk of physical injury. I acknowledge that I have read the above Warnings and Risks and with full knowledge of such risks, I voluntary agree to experience a PHAZZER® Exposure and I assume all risks, whether known or unknown, foreseen, or unforeseen, inherent in the PHAZZER® Exposure.
  2. Intending that this Form be legally binding upon me, my heirs, executors, administrators, and assigns, I hereby waive, release, and forever discharge the instructor, my law enforcement agency, PhaZZer LLC, and all of its agents, directors and employees of and from any and all claims, demands, rights and causes of action of whatsoever kind and nature, arising from, and by reason of any and all known and unknown physical and mental injuries and consequences thereof, whether foreseen or unforeseen, suffered by me from any and all activities during the Training class, including the PHAZZER® Exposure.
  3. I further agree that neither I nor my heirs, estate, personal representative, nor any other person or entity will ever institute any action, litigation or suit at law or in equity against the instructor, my law enforcement agency, PhaZZer LLC and all of its agents, directors and employees for any damages, costs, loss or injury arising out of any and all activities during the training class, including the PHAZZER® Exposure.
  4. I further agree to indemnify and save harmless the instructor, my law enforcement agency, PhaZZer LLC, and all of its agents, directors and employees from all liability, loss, costs and obligation of any and every kind on account of or arising out of any injuries or losses, however occurring, arising out of any and all activities during the training class, including the PHAZZER® Exposure.
  5. In signing this Form, I agree that I have read and understand this entire Form; I understand that it is a promise not to sue and a release and indemnity for all claims; I further understand that by signing this Form I am giving up certain legal rights including the right to recover damages in case of injury; and I agree to abide by the terms and conditions of this Form. I also understand that certain state laws prohibit a release of claims which are not known or suspected to exist at the time a release is signed, and with full knowledge of such laws, I agree to expressly waive any rights I may have under such laws or common law principles of similar effect.